Refund policy

Products can be returned or exchanged within 14 days of receiving your order, please note the following conditions:

  • Buyer must pay for return or exchange shipping
  • Items need to be returned in the original packaging
  • Watches should not have indications of wear (within reason)
  • Filter kits should not have protective film removed

Please email JellyLabWatches@gmail.com in order to initiate a return or exchange. The timestamp of your initial email will determine 14 day return/exchange window eligibility.