FAQs & Return Policy
-
Please use this custom watch listing in order to place a custom order.
Note that I currently only offer the modifications included in that listing.
-
I currently only offer the models that you see for sale on my site which include:
Casio Royale (AE1200)
Casio F91W
I plan on expanding this in the near future.
-
JellyLab only modifies new watches. If you would like a custom design, feel free to reach out to Jellylabwatches@gmail.com. JellyLab will provide the base watch needed for your design.
-
Currently not, though I am busy getting that worked out. I will update this FAQ with shipping locations as they become available.
Available Countries:
United States
-
Yes, any internal modification occurs between the “glass” of the watch and the time module. This allows the watch to maintain its factory water resistance, even after modification. See the video below for a demonstration.
-
No, modifying the watch voids the factory warranty.
-
No, JellyLab is not associated with Casio. JellyLab is an independent watch modification service that customizes authentic Casio watches, but is not associated with Casio
-
Houston, Texas
-
LukeBuildsWatches on Instagram, TikTok, and YouTube. I make the majority of new product and shipping annoucements on Instagram.
Social Links:
-
Products can be returned or exchanged within 14 days of receiving your order if you meet the following criteria:
Buyer must pay for return or exchange shipping
Items need to be returned in the original packaging
Watches should not have indications of wear
Filter kits should not have protective film removed
Fully custom orders are excluded from returns.
Please email Jellylabwatches@gmail.com in order to initiate a return or exchange. The timestamp of your initial email will determine 14 day return/exchange window eligibility.